Experiential Marketing and E-Wom Create Brand Loyalty Through Brand Trust
نویسندگان
چکیده
This study examines and explains the relationship of variables that become income factors from application marketing concepts, namely experiential marketing, E-WOM, Brand Trus, which then form brand loyalty. The object this research is a hotel in Malang. data was obtained by distributing online questionnaires to 160 people. Furthermore, were analyzed using Partial Leasr Square (PLS) analysis tool with SmartPLS software. results indicate that; first, has significant positive effect on trust, second third loyalty, fourth E-WOM loyalty fifth, trust
منابع مشابه
the effect of experiential marketing on brand commitment with the mediating role of trust and loyalty:
it’s very difficult to differentiate the brands for companies in these days. because branding is not just market share but also share in mind and share in heart that is the core of experiential marketing. in this research using a research model and applying sem and pls, the effect of experiential marketing on brand commitment with the mediating role of brand attachment, brand trust and brand lo...
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ژورنال
عنوان ژورنال: Jurnal Multidisiplin Madani
سال: 2023
ISSN: ['2808-5639']
DOI: https://doi.org/10.55927/mudima.v3i7.4308